Domotz experienced a minor incident on December 11, 2024 affecting Collector Activation - Rest of the World, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 11, 2024, 11:09 AM UTC
We are currently experiencing issues with the activation of new collectors in our EU datacenter.
- monitoring Dec 11, 2024, 11:42 AM UTC
We are pleased to announce that all system functionality has been successfully restored. Users can now activate new collectors without any issues. Our team is actively monitoring the situation to detect any side effects. If all remains stable, we plan to close the incident soon. We appreciate your patience and understanding during this time. Thank you for your continued support.
- resolved Dec 11, 2024, 12:41 PM UTC
We are pleased to confirm that the incident has been effectively resolved. Our system is currently functioning at maximum capacity, with all services operating smoothly.