Domotz incident

Outage of remote connection feature in the US Cell

Minor Resolved View vendor source →

Domotz experienced a minor incident on April 4, 2025 affecting Remote Connection and VPN on Demand - North America (US), lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 03:09 PM UTC
Resolved
Apr 04, 2025, 04:00 PM UTC
Duration
50m
Detected by Pingoru
Apr 04, 2025, 03:09 PM UTC

Affected components

Remote Connection and VPN on Demand - North America (US)

Update timeline

  1. investigating Apr 04, 2025, 03:09 PM UTC

    We are currently investigating this issue.

  2. identified Apr 04, 2025, 03:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 04, 2025, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 04, 2025, 03:33 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 04, 2025, 04:00 PM UTC

    This incident has been resolved.