Domotz incident

Login Failures in EU/APAC Region

Major Resolved View vendor source →

Domotz experienced a major incident on May 21, 2025 affecting Authentication - Rest of World and Alerting Engine - Rest of the World, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 08:19 AM UTC
Resolved
May 21, 2025, 08:42 AM UTC
Duration
23m
Detected by Pingoru
May 21, 2025, 08:19 AM UTC

Affected components

Authentication - Rest of WorldAlerting Engine - Rest of the World

Update timeline

  1. investigating May 21, 2025, 08:19 AM UTC

    We are currently investigating this issue.

  2. identified May 21, 2025, 08:23 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2025, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 21, 2025, 08:42 AM UTC

    This incident has been resolved.