Domotz incident

Login Failures in EU/APAC/US Region

Critical Resolved View vendor source →

Domotz experienced a critical incident on May 28, 2025 affecting Authentication - North America (US) and Authentication - Rest of World, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 08:39 AM UTC
Resolved
May 28, 2025, 10:03 AM UTC
Duration
1h 23m
Detected by Pingoru
May 28, 2025, 08:39 AM UTC

Affected components

Authentication - North America (US)Authentication - Rest of World

Update timeline

  1. investigating May 28, 2025, 08:39 AM UTC

    We are currently investigating this issue.

  2. investigating May 28, 2025, 09:20 AM UTC

    We are continuing to investigate this issue.

  3. identified May 28, 2025, 09:21 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 28, 2025, 09:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 28, 2025, 10:03 AM UTC

    This incident has been resolved.