Dolby.io Outage History
Dolby.io is up right nowPingoru has recorded 50 incidents for Dolby.io: 9 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 5 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Notice August 24, 2026 DigitalOcean service disruption 2h 53m
Started Aug 24, 2026, 10:19 PM UTC· resolved Aug 25, 2026, 01:12 AM UTC
- monitoring Aug 24, 2026, 10:19 PM UTC
DigitalOcean is experiencing an outage affecting systems we use in our BLR and SGP environments. Existing media servers and live services remain available, and we have not observed any customer impact. New media server provisioning in these environments may fail or be delayed because server creation, public IP assignment, and DNS updates depend on the affected DigitalOcean service. No action is required for existing services; we are monitoring the outage and will verify full recovery after DO is back.
- resolved Aug 25, 2026, 01:12 AM UTC
Our Engineering team has confirmed the issue is resolved. BLR and SGP media server provisioning is functioning normally. The incident is now resolved.
Major May 17, 2026 Streaming in the phx-1 region is impacted 52m US Western Region (PHX-1), United States
Started May 17, 2026, 07:52 AM UTC· resolved May 17, 2026, 08:44 AM UTC
- investigating May 17, 2026, 07:52 AM UTC
Due to Cloud Provider initiated maintenance, streaming in the phx-1 region is impacted. We are working to resolve this with the cloud provider and will provide further updates as soon as we have more information.
- monitoring May 17, 2026, 08:11 AM UTC
The cloud provider maintenance is complete, the functionality is restored and we are monitoring.
- resolved May 17, 2026, 08:44 AM UTC
Cloud provider maintenance in PHX-1 has been completed, and streaming functionality has been restored. This incident is now resolved.
Minor March 4, 2026 Currently observing issues creating transcoders in IAD (Ashburn) cluster 15h US Eastern Region (IAD-1), United States
Started Mar 04, 2026, 05:01 PM UTC· resolved Mar 05, 2026, 08:01 AM UTC
- investigating Mar 04, 2026, 05:01 PM UTC
We are currently investigating this issue.
- monitoring Mar 05, 2026, 07:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 08:01 AM UTC
This incident has been resolved.
Minor February 5, 2026 Degraded services for LON and FRA Cluster Reagion 6h 11m London (LON-1), United Kingdom, Frankfurt (FRA-1), Germany
Started Feb 05, 2026, 05:03 PM UTC· resolved Feb 05, 2026, 11:15 PM UTC
- investigating Feb 05, 2026, 05:03 PM UTC
We are currently investigating this issue.
- monitoring Feb 05, 2026, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 05, 2026, 06:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 05, 2026, 11:15 PM UTC
This incident has been resolved.
Minor January 28, 2026 Instability with WHIP publishing through the Singapore region 44m Singapore (SGP-1)
Started Jan 28, 2026, 01:12 PM UTC· resolved Jan 28, 2026, 01:56 PM UTC
- investigating Jan 28, 2026, 01:12 PM UTC
We are currently experiencing instability with WHIP publishing through the Singapore region. To ensure consistent performance, we recommend using alternative WHIP publishing regions at this time. Our team is actively investigating and will provide updates as they become available.
- monitoring Jan 28, 2026, 01:37 PM UTC
Due to ongoing network issues in the Singapore region, WHIP streams are currently experiencing instability.
- resolved Jan 28, 2026, 01:56 PM UTC
This incident has been resolved.
Notice January 8, 2026 Degraded performance for LiveMonitoring Telemetry page loading from Fra-1 8d 4h
Started Jan 08, 2026, 11:21 AM UTC· resolved Jan 16, 2026, 04:17 PM UTC
- monitoring Jan 08, 2026, 11:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2026, 04:17 PM UTC
This incident has been resolved.
Minor November 26, 2025 Degraded service in lon-1 11h 4m London (LON-1), United Kingdom
Started Nov 26, 2025, 12:08 PM UTC· resolved Nov 26, 2025, 11:12 PM UTC
- investigating Nov 26, 2025, 12:08 PM UTC
We are currently investigating this issue.
- monitoring Nov 26, 2025, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2025, 11:12 PM UTC
This incident has been resolved.
Notice October 31, 2025 Degraded services on FRA-1 from 06:40 to 06:50UTC 2h 36m Frankfurt (FRA-1), Germany
Started Oct 31, 2025, 11:24 AM UTC· resolved Oct 31, 2025, 02:01 PM UTC
- monitoring Oct 31, 2025, 11:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2025, 02:01 PM UTC
This incident has been resolved.
Minor October 15, 2025 Degradation in FRA-1 Region 6h 13m Frankfurt (FRA-1), Germany
Started Oct 15, 2025, 01:01 PM UTC· resolved Oct 15, 2025, 07:15 PM UTC
- investigating Oct 15, 2025, 01:01 PM UTC
We are currently investigating this issue.
- resolved Oct 15, 2025, 07:15 PM UTC
This incident has been resolved.
Notice September 27, 2025 Outages With The Public Internet Across Bangalore 6h 1m Bangalore (BLA-1), India
Started Sep 27, 2025, 02:16 PM UTC· resolved Sep 27, 2025, 08:17 PM UTC
- monitoring Sep 27, 2025, 02:16 PM UTC
We have observed outages with the public internet across Bangalore, including issues affecting our cloud provider in the region, between 2025-09-27T11:10:00Z and 2025-09-27T12:35:00Z. We are actively monitoring the situation, as this may impact users of our streaming services attempting to publish or subscribe to Bangalore. We recommend directing your traffic to other regions until we see stabilization of the public network in Bangalore.
- resolved Sep 27, 2025, 08:17 PM UTC
This incident has been resolved.
Minor August 19, 2025 Issue with Transcoder Startup on PHX-1 and IAD-1 – No Impact on Active Transcoders 3h 11m US Eastern Region (IAD-1), United States, US Western Region (PHX-1), United States
Started Aug 19, 2025, 04:15 AM UTC· resolved Aug 19, 2025, 07:26 AM UTC
- investigating Aug 19, 2025, 04:15 AM UTC
We're currently investigating an issue affecting transcoder startup in the PHX and IAD-1 regions. Please note that NO disruption expected for transcoders that are currently running. Our team is actively working to identify the root cause.
- monitoring Aug 19, 2025, 05:41 AM UTC
Cloud provider platform slowdown causing degraded startup and status notification performance on Transcoders in IAD-1 and PHX-1. We’re actively monitoring the services.
- resolved Aug 19, 2025, 07:26 AM UTC
This incident has been resolved.
Major July 30, 2025 API failures –
Started Jul 30, 2025, 07:00 PM UTC· resolved Jul 30, 2025, 07:00 PM UTC
- resolved Jul 30, 2025, 10:19 PM UTC
Some API calls result in 503 errors between 19:15 - 19:55. This impacted the Dolby Millicast core services.
Minor December 6, 2024 Degraded Service on SGP(singapore) datacenter 38m Singapore (SGP-1)
Started Dec 06, 2024, 03:43 AM UTC· resolved Dec 06, 2024, 04:21 AM UTC
- investigating Dec 06, 2024, 03:43 AM UTC
We are currently investigating this issue.
- monitoring Dec 06, 2024, 04:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 06, 2024, 04:21 AM UTC
This incident has been resolved.
Minor December 5, 2024 Degraded service in SGP (Singapore) datacenter 2h 48m Singapore (SGP-1)
Started Dec 05, 2024, 05:59 PM UTC· resolved Dec 05, 2024, 08:48 PM UTC
- investigating Dec 05, 2024, 05:59 PM UTC
We are seeing degraded service due to network impairment in our SGP region. We recommend using alternative regions when possible.
- resolved Dec 05, 2024, 08:48 PM UTC
This incident has been resolved.