DoIT Outage History
DoIT is up right nowPingoru has recorded 48 incidents for DoIT: 19 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 96 of 720 (13%) |
| May 2026 | 2 | 448 of 744 (60%) |
| June 2026 | 1 | 51 of 720 (7%) |
| July 2026 | 1 | 47 of 744 (6%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 83 of 720 (11%) |
| October 2026 | 1 | 19 of 581 (3%) |
Incidents, newest first
Major April 9, 2025 AWS invoices missing Support charges 4d 12h Billing
Started Apr 09, 2025, 06:09 PM UTC· resolved Apr 14, 2025, 06:45 AM UTC
- identified Apr 09, 2025, 06:09 PM UTC
Due to a problem in our billing pipeline, some invoices are missing AWS support totals. Engineers are working to update this, after which invoices for affected customers will be cancelled and re-issued.
- resolved Apr 14, 2025, 06:45 AM UTC
This issue has been resolved.
Critical March 18, 2025 SSO login problem 1h 40m DoiT Console
Started Mar 18, 2025, 12:36 AM UTC· resolved Mar 18, 2025, 02:16 AM UTC
- investigating Mar 18, 2025, 12:36 AM UTC
We are aware of an SSO login issue to the DoiT console. Our engineers are investigating this problem.
- investigating Mar 18, 2025, 12:36 AM UTC
We are continuing to investigate this issue.
- resolved Mar 18, 2025, 02:16 AM UTC
This incident has been resolved.
Minor February 21, 2025 Digest emails not being delivered 10d 2h Cloud Cost Analytics
Started Feb 21, 2025, 10:33 AM UTC· resolved Mar 03, 2025, 01:09 PM UTC
- investigating Feb 21, 2025, 10:33 AM UTC
We are experiencing an issue with our daily and weekly digest email reports. Our engineering team is actively investigating the problem and working on a fix. We apologize for the inconvenience and will provide updates as soon as more information is available. Thank you for your patience.
- monitoring Feb 24, 2025, 09:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2025, 01:09 PM UTC
This incident has been resolved.
Notice January 22, 2025 GCP Billing and Invoicing Issue - December 2024 6d 7h Billing
Started Jan 22, 2025, 10:31 AM UTC· resolved Jan 28, 2025, 06:24 PM UTC
- identified Jan 22, 2025, 10:31 AM UTC
We've found an issue with our billing and invoicing for a subset of GCP customers for December 2024. The issue has been identified, and the team is busy working on a fix. After the fix has been implemented, new invoices will be issued.
- identified Jan 23, 2025, 12:30 PM UTC
We are currently in the final stages of resolving all the December 2024 billing cycle invoices. An update will be sent once all invoices are ready and available. Thank you for your patience.
- resolved Jan 28, 2025, 06:24 PM UTC
The invoices for all affected GCP customers were generated and are being sent out today.
Major December 25, 2024 CloudHealth Data Delays - Reporting Tools Affected 2d 21h Cloud Cost Analytics, APIs, Dashboards, Anomaly Detection and 1 more
Started Dec 25, 2024, 05:17 PM UTC· resolved Dec 28, 2024, 03:14 PM UTC
- investigating Dec 25, 2024, 05:17 PM UTC
We are experiencing a delay of CloudHealth data, which is causing inaccuracies in the reporting tools for affected customers. Our engineering team is investigating the issue.
- investigating Dec 25, 2024, 05:18 PM UTC
We are continuing to investigate this issue.
- resolved Dec 28, 2024, 03:14 PM UTC
This incident has now been resolved and all data is up-to-date.
Major December 23, 2024 Issue with editing Billing Profiles & Paying Invoices 21h 17m DoiT Console, Billing
Started Dec 23, 2024, 11:07 AM UTC· resolved Dec 24, 2024, 08:24 AM UTC
- investigating Dec 23, 2024, 11:07 AM UTC
Customers may experience and issue when creating or editing Billing Profiles & paying Invoices via the DoiT console. Our Engineering Team are actively investigating the cause of this issue and we will provide updates on our progress shortly.
- monitoring Dec 23, 2024, 11:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 24, 2024, 08:24 AM UTC
We are happy to advise this issue has now been resolved. Thank you for your patience whilst we worked through the incident.
Minor December 6, 2024 Cloud Analytics Reports failing to retrieve BQ Lens data 4h 45m Cloud Cost Analytics, Dashboards
Started Dec 06, 2024, 06:45 AM UTC· resolved Dec 06, 2024, 11:30 AM UTC
- investigating Dec 06, 2024, 06:45 AM UTC
We have identified an issue with Cloud Analytics where some reports using "BigQuery Lens" as the data source are failing to retrieve data, causing certain widgets in the BQ Lens dashboard to fail to load. Our engineering team has been notified and is actively working to resolve this.
- monitoring Dec 06, 2024, 08:24 AM UTC
Our team has identified the issue and implemented a fix. We are currently monitoring the results.
- resolved Dec 06, 2024, 11:30 AM UTC
We are pleased to inform you that the issue has been resolved! Thank you sincerely for your patience and understanding as our dedicated team worked diligently on this.
Major December 4, 2024 Cloud Analytics and API unavailable 2h 36m Cloud Cost Analytics, APIs
Started Dec 04, 2024, 10:21 AM UTC· resolved Dec 04, 2024, 12:57 PM UTC
- investigating Dec 04, 2024, 10:21 AM UTC
We have identified an issue with Cloud Analytics and API calls. Users may experience difficulties accessing reports and making API calls. Our engineering team has been notified and is actively working to resolve this.
- monitoring Dec 04, 2024, 11:06 AM UTC
We’re excited to share that our team has pinpointed the issue and implemented an initial fix. We're actively monitoring the results.
- resolved Dec 04, 2024, 12:57 PM UTC
The issue has been resolved, and users can now access their reports and make API calls. We appreciate your patience and thank you for your understanding while our team worked on this.
Major November 25, 2024 Customers using Single Sign-On (SSO) may experience difficulties logging into console.doit.com 1d DoiT Console
Started Nov 25, 2024, 12:30 PM UTC· resolved Nov 26, 2024, 12:42 PM UTC
- investigating Nov 25, 2024, 12:30 PM UTC
Customers using Single Sign-On (SSO) may experience login issues and receive a Firebase error message. Our engineering teams are actively investigating the cause of this issue. We will provide updates on our progress.
- monitoring Nov 25, 2024, 02:19 PM UTC
Our teams have identified the cause of this issue and deployed a fix. We are currently monitoring the results.
- resolved Nov 26, 2024, 12:42 PM UTC
We’re delighted to announce that the issue has been resolved! You can now sign in smoothly. Thank you sincerely for your patience and understanding!
Major November 7, 2024 We are investigating an internal issue that affects the operation of DoiT Console 1h 1m Cloud Cost Analytics, APIs, Dashboards, DoiT Console
Started Nov 07, 2024, 04:09 AM UTC· resolved Nov 07, 2024, 05:10 AM UTC
- investigating Nov 07, 2024, 04:09 AM UTC
We are currently investigating this issue
- investigating Nov 07, 2024, 05:05 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 07, 2024, 05:06 AM UTC
A fix has been deployed and we are monitoring
- resolved Nov 07, 2024, 05:10 AM UTC
This incident has been resolved.
Minor November 5, 2024 AWS GP3 instance costs in us-east-1 missing data 15d 5h Cloud Cost Analytics, Billing
Started Nov 05, 2024, 09:08 AM UTC· resolved Nov 20, 2024, 02:57 PM UTC
- investigating Nov 05, 2024, 09:08 AM UTC
Due to an issue in AWS billing, there is missing data from November 1st affecting GP3 cost in region us-east-1. We are currently awaiting further updates and resolution from AWS.
- identified Nov 06, 2024, 02:49 PM UTC
AWS have begun to populate the data for the first two days of the month - pending further updates on the remaining days
- resolved Nov 20, 2024, 02:57 PM UTC
AWS has backfilled the data and the issue has been resolved