DoIT incident

investigating an increased level of 500 errors for customers

Notice Resolved View vendor source →

DoIT experienced a notice incident on October 23, 2025 affecting Support & Consulting and Cloud Cost Analytics and 1 more component, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 05:06 AM UTC
Resolved
Oct 23, 2025, 12:11 PM UTC
Duration
7h 5m
Detected by Pingoru
Oct 23, 2025, 05:06 AM UTC

Affected components

Support & ConsultingCloud Cost AnalyticsFlexsaveDashboardsAnomaly DetectionDoiT ConsoleBilling

Update timeline

  1. investigating Oct 23, 2025, 05:06 AM UTC

    We are continuing to investigate the issue. It appears the error originated from Cloudflare. You can track the status here: https://www.cloudflarestatus.com/

  2. investigating Oct 23, 2025, 05:50 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 23, 2025, 12:02 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 23, 2025, 12:11 PM UTC

    This incident has been resolved.