DoIT experienced a major incident on January 3, 2026 affecting APIs, lasting 7h 32m. The incident has been resolved; the full update timeline is below.
Affected components
APIs
Update timeline
- investigating Jan 03, 2026, 12:02 AM UTC
We have identified an issue affecting a subset of our public API traffic, resulting in errors or timeouts on some endpoints behind our external API gateway. Our team is working to identify the cause and restore functionality as quickly as possible.
- monitoring Jan 03, 2026, 01:19 AM UTC
The issue affecting some public API endpoints has been resolved. All impacted APIs are now operating normally. We will continue to monitor the system to ensure stability.
- resolved Jan 03, 2026, 07:35 AM UTC
This incident has been resolved. Public APIs continue to operate normally and our monitoring has not detected any further issues. No additional customer impact is expected.