Docyt experienced a notice incident on April 30, 2024 affecting Web application, lasting 8h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Web application
Update timeline
- investigating Apr 30, 2024, 10:33 PM UTC
We regret to inform you that we are currently experiencing an issue with our Docyt ACH Payment Mode, rendering it temporarily unavailable. This may impact your ability to process ACH payments seamlessly through our platform. Our technical team is diligently working to resolve this matter as quickly as possible. Please stay tuned for further updates.
- identified May 01, 2024, 05:15 AM UTC
Identified issue; team actively working for release.
- resolved May 01, 2024, 07:05 AM UTC
This incident has been resolved.