Docyt incident

AI processing for invoices and receipts is down

Major Resolved View vendor source →

Docyt experienced a major incident on March 18, 2026 affecting Web application, lasting 5d 12h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 03:52 PM UTC
Resolved
Mar 24, 2026, 04:02 AM UTC
Duration
5d 12h
Detected by Pingoru
Mar 18, 2026, 03:52 PM UTC

Affected components

Web application

Update timeline

  1. investigating Mar 18, 2026, 03:52 PM UTC

    We are currently investigating this issue.

  2. identified Mar 18, 2026, 03:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 18, 2026, 05:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 19, 2026, 05:14 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 24, 2026, 04:02 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 24, 2026, 04:02 AM UTC

    This incident has been resolved.