DocuSign incident

Docusign Admin Intermittently Unavailable (Incident 5548)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on August 6, 2026 affecting NA1 and NA2 and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 07:58 PM UTC
Resolved
Aug 06, 2026, 09:23 PM UTC
Duration
1h 24m
Detected by Pingoru
Aug 06, 2026, 07:58 PM UTC

Affected components

NA1NA2NA3NA4CAAUEUDEMOJP1

Update timeline

  1. investigating Aug 06, 2026, 07:58 PM UTC

    We are actively investigating this issue.

  2. investigating Aug 06, 2026, 08:01 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 06, 2026, 08:14 PM UTC

    We have identified the issue and a fix is being implemented.

  4. identified Aug 06, 2026, 08:43 PM UTC

    The issue has been identified and we continue our work to implement a fix.

  5. monitoring Aug 06, 2026, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 06, 2026, 09:23 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.