DocuSeal Outage History

DocuSeal is up right now

DocuSeal had 7 outages in the last 2 years totaling 4h 12m of downtime — averaging 0.3 incidents per month.

There were 7 DocuSeal outages since January 8, 2025 totaling 4h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.docuseal.net

Minor March 6, 2026

Users are experiencing slow...

Detected by Pingoru
Mar 06, 2026, 12:53 PM UTC
Resolved
Mar 06, 2026, 01:08 PM UTC
Duration
15m
Affected: Current status by service (docuseal.com)
Timeline · 2 updates
  1. investigating Mar 06, 2026, 12:53 PM UTC

    We're investigating the issue

  2. resolved Mar 06, 2026, 01:08 PM UTC

    Everything is back to normal

Read the full incident report →

Minor March 5, 2026

Custom domains are temporar...

Detected by Pingoru
Mar 05, 2026, 02:52 PM UTC
Resolved
Mar 05, 2026, 02:58 PM UTC
Duration
6m
Affected: Custom Domains (Global)
Timeline · 2 updates
  1. investigating Mar 05, 2026, 02:52 PM UTC

    Due to DNS issues we switched all custom domains back to the default domain. Custom domains will be enabled once DNS issues are resolved

  2. resolved Mar 05, 2026, 02:58 PM UTC

    DNS issues have been resolved, and custom domains have been re-enabled.

Read the full incident report →

Minor October 20, 2025

AWS US-EAST-1 zone network ...

Detected by Pingoru
Oct 20, 2025, 04:34 PM UTC
Resolved
Oct 20, 2025, 05:50 PM UTC
Duration
1h 16m
Affected: Current status by service (docuseal.com)Current status by service (api.docuseal.com)
Timeline · 2 updates
  1. investigating Oct 20, 2025, 04:34 PM UTC

    https://health.aws.amazon.com/health/status AWS US-EAST-1 experiences issues, email delivery is delayed. All emails will be delivered once the AWS issue is resolved.

  2. resolved Oct 20, 2025, 05:50 PM UTC

    AWS connectivity issues are resolved, all delayed emails have been delivered.

Read the full incident report →

Major October 20, 2025

AWS outage in the US-EAST-1...

Detected by Pingoru
Oct 20, 2025, 07:16 AM UTC
Resolved
Oct 20, 2025, 09:29 AM UTC
Duration
2h 13m
Affected: Current status by service (docuseal.com)Current status by service (api.docuseal.com)
Timeline · 2 updates
  1. investigating Oct 20, 2025, 07:16 AM UTC

    https://health.aws.amazon.com/health/status we're monitoring AWS status updates regarding this issue. The email sending is delayed. All emails will be sent once the AWS us-east-1 issues are resolved.

  2. resolved Oct 20, 2025, 09:29 AM UTC

    AWS outage has been resolved, all delayed emails have been delivered to the recipients.

Read the full incident report →

Minor May 21, 2025

docuseal.eu latency increased

Detected by Pingoru
May 21, 2025, 03:08 PM UTC
Resolved
May 21, 2025, 03:10 PM UTC
Duration
2m
Affected: Current status by service (docuseal.eu)Current status by service (api.docuseal.eu)
Timeline · 2 updates
  1. investigating May 21, 2025, 03:08 PM UTC

    EU cloud users experience slow API response and timeouts with 502 status code

  2. resolved May 21, 2025, 03:10 PM UTC

    docuseal.eu latency is back to norm

Read the full incident report →

Minor March 12, 2025

docuseal.com latency increased

Detected by Pingoru
Mar 12, 2025, 07:45 PM UTC
Resolved
Mar 12, 2025, 07:55 PM UTC
Duration
10m
Affected: Current status by service (docuseal.com)Current status by service (api.docuseal.com)
Timeline · 2 updates
  1. investigating Mar 12, 2025, 07:45 PM UTC

    Dashboard and API response takes more time than usual on docuseal.com. All services continue operating but slower.

  2. resolved Mar 12, 2025, 07:55 PM UTC

    docuseal.com latency is back to norm

Read the full incident report →

Minor January 8, 2025

Increased latency on docuse...

Detected by Pingoru
Jan 08, 2025, 08:35 AM UTC
Resolved
Jan 08, 2025, 08:45 AM UTC
Duration
10m
Affected: Current status by service (docuseal.eu)Current status by service (api.docuseal.eu)
Timeline · 2 updates
  1. investigating Jan 08, 2025, 08:35 AM UTC

    Users are experiencing slow page load

  2. resolved Jan 08, 2025, 08:45 AM UTC

    docuseal.eu latency is back to norm

Read the full incident report →