DocuSeal experienced a major incident on October 20, 2025 affecting Current status by service (docuseal.com) and Current status by service (api.docuseal.com), lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (docuseal.com)Current status by service (api.docuseal.com)
Update timeline
- investigating Oct 20, 2025, 07:16 AM UTC
https://health.aws.amazon.com/health/status we're monitoring AWS status updates regarding this issue. The email sending is delayed. All emails will be sent once the AWS us-east-1 issues are resolved.
- resolved Oct 20, 2025, 09:29 AM UTC
AWS outage has been resolved, all delayed emails have been delivered to the recipients.