DocuSeal had 8 outages in the last 2 years totaling 4h 49m of downtime — averaging 0.3 incidents per month.
There were 8 DocuSeal outages since January 8, 2025 totaling 4h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
There has been an increase in the number of asynchronous jobs enqueued
The issue has been resolved and all delayed webhooks and emails were sent
We're investigating the issue
Everything is back to normal
Due to DNS issues we switched all custom domains back to the default domain. Custom domains will be enabled once DNS issues are resolved
DNS issues have been resolved, and custom domains have been re-enabled.
https://health.aws.amazon.com/health/status AWS US-EAST-1 experiences issues, email delivery is delayed. All emails will be delivered once the AWS issue is resolved.
AWS connectivity issues are resolved, all delayed emails have been delivered.
https://health.aws.amazon.com/health/status we're monitoring AWS status updates regarding this issue. The email sending is delayed. All emails will be sent once the AWS us-east-1 issues are resolved.
AWS outage has been resolved, all delayed emails have been delivered to the recipients.
EU cloud users experience slow API response and timeouts with 502 status code
docuseal.eu latency is back to norm
Dashboard and API response takes more time than usual on docuseal.com. All services continue operating but slower.
docuseal.com latency is back to norm
Users are experiencing slow page load
docuseal.eu latency is back to norm