DocuSeal incident

docuseal.eu latency increased

Minor Resolved View vendor source →

DocuSeal experienced a minor incident on May 21, 2025 affecting Current status by service (docuseal.eu) and Current status by service (api.docuseal.eu), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 03:08 PM UTC
Resolved
May 21, 2025, 03:10 PM UTC
Duration
2m
Detected by Pingoru
May 21, 2025, 03:08 PM UTC

Affected components

Current status by service (docuseal.eu)Current status by service (api.docuseal.eu)

Update timeline

  1. investigating May 21, 2025, 03:08 PM UTC

    EU cloud users experience slow API response and timeouts with 502 status code

  2. resolved May 21, 2025, 03:10 PM UTC

    docuseal.eu latency is back to norm