DocuSeal had 5 outages in the last 2 years totaling 4h 27m of downtime — averaging 0.2 incidents per month.
There were 5 DocuSeal outages since October 20, 2025 totaling 4h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
There has been an increase in the number of asynchronous jobs enqueued
The issue has been resolved and all delayed webhooks and emails were sent
We're investigating the issue
Everything is back to normal
Due to DNS issues we switched all custom domains back to the default domain. Custom domains will be enabled once DNS issues are resolved
DNS issues have been resolved, and custom domains have been re-enabled.
https://health.aws.amazon.com/health/status AWS US-EAST-1 experiences issues, email delivery is delayed. All emails will be delivered once the AWS issue is resolved.
AWS connectivity issues are resolved, all delayed emails have been delivered.
https://health.aws.amazon.com/health/status we're monitoring AWS status updates regarding this issue. The email sending is delayed. All emails will be sent once the AWS us-east-1 issues are resolved.
AWS outage has been resolved, all delayed emails have been delivered to the recipients.