DocStation experienced a major incident on May 8, 2023 affecting DocStation Application, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
DocStation Application
Update timeline
- investigating May 08, 2023, 09:22 PM UTC
DocStation is experiencing an outage on its application. We are currently investigating to identify the cause of the disruption.
- monitoring May 08, 2023, 09:31 PM UTC
We've identified the cause and have put in a temporary fix. We are continuing to investigate and monitor the situation.
- monitoring May 08, 2023, 10:24 PM UTC
The root cause has been identified and a fix is in the works. Users should notice no issues at this time.
- resolved May 11, 2023, 01:47 PM UTC
Apologies for the delayed closure of this outage notice. The fix was previously deployed and there are no outstanding issues.