DocStation experienced a major incident on October 22, 2023 affecting App: Patient Search, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
App: Patient Search
Update timeline
- investigating Oct 22, 2023, 03:03 AM UTC
DocStation's monitoring found users are currently unable to search patients within the application. We are investigating the issue. All other functionality appears to be working correctly at this time.
- monitoring Oct 22, 2023, 03:41 AM UTC
We believe we have identified the issue and have pushed a fix in place. We don't believe users should experience any problems related to this but will monitor for a few more minutes.
- resolved Oct 22, 2023, 03:50 AM UTC
Giving the official all clear now. We'll continue to have automated monitoring in place for any additional issues that may appear in the future.