DocStation incident

Authentication Errors

Major Resolved View vendor source →

DocStation experienced a major incident on March 2, 2025 affecting App: Login Page, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2025, 12:36 AM UTC
Resolved
Mar 02, 2025, 01:38 AM UTC
Duration
1h 2m
Detected by Pingoru
Mar 02, 2025, 12:36 AM UTC

Affected components

App: Login Page

Update timeline

  1. identified Mar 02, 2025, 12:36 AM UTC

    Due to an ongoing issue in our authentication provider, Auth0 (owned by Okta), users are currently unable to log in to DocStation. We are monitoring the situation and will provide updates as they become available.

  2. monitoring Mar 02, 2025, 12:51 AM UTC

    We're seeing successful logins to DocStation at this time. We believe the issue may be resolve for most users but are still monitoring the situation.

  3. resolved Mar 02, 2025, 01:38 AM UTC

    We're no longer seeing any signs of disruption and will mark this case resolved.