DocStation incident

BIN Billing is reporting incorrect "Missing fill number"

Major Resolved View vendor source →

DocStation experienced a major incident on June 17, 2025 affecting DocStation Application and App: BIN Billing, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 03:55 PM UTC
Resolved
Jun 17, 2025, 04:44 PM UTC
Duration
48m
Detected by Pingoru
Jun 17, 2025, 03:55 PM UTC

Affected components

DocStation ApplicationApp: BIN Billing

Update timeline

  1. identified Jun 17, 2025, 03:55 PM UTC

    BIN Billing messages are currently reporting "missing fill number" for incoming messages. Estimated fix: 11:30am Central.

  2. identified Jun 17, 2025, 04:26 PM UTC

    The fix is currently deploying and we expect it to be in place around 11:40am Central.

  3. resolved Jun 17, 2025, 04:44 PM UTC

    The fix has been successfully deployed and we are seeing successful transactions.