DNSimple experienced a major incident on July 18, 2025 affecting Email Forwards, lasting 10h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Email Forwards
Update timeline
- investigating Jul 18, 2025, 05:00 AM UTC
We’re currently experiencing problems with email forwarding delivery to a subset of users. We are investigating the root cause and will post updates as soon as we have more information.
- identified Jul 18, 2025, 08:10 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 18, 2025, 01:00 PM UTC
We have fixed the root cause and our team is consolidating the existing email forward configurations in our upstream partner.
- resolved Jul 18, 2025, 03:34 PM UTC
This incident has been resolved.