DNSimple incident

Infrastructure Instability

Major Resolved View vendor source →
Started
Feb 10, 2026, 05:06 PM UTC
Resolved
Feb 10, 2026, 11:18 PM UTC
Duration
6h 12m
Detected by Pingoru
Feb 10, 2026, 05:06 PM UTC

Affected components

APISandbox APIName ServersURL RedirectorZone deployment

Update timeline

  1. investigating Feb 10, 2026, 05:06 PM UTC

    We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

  2. investigating Feb 10, 2026, 05:30 PM UTC

    We are running restores to bring back services online

  3. identified Feb 10, 2026, 05:45 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Feb 10, 2026, 06:06 PM UTC

    Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience

  5. identified Feb 10, 2026, 06:32 PM UTC

    We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.

  6. identified Feb 10, 2026, 06:50 PM UTC

    We've started restoring backend services. We expect to have services restored shortly!!

  7. identified Feb 10, 2026, 07:18 PM UTC

    Restores are completing and we will be bringing DNS services back online soon.

  8. identified Feb 10, 2026, 07:21 PM UTC

    Nameservers are currently recovering, and we are bringing other services online.

  9. identified Feb 10, 2026, 07:27 PM UTC

    We've restored half of our infrastructure, and are presently restoring services for the other half.

  10. identified Feb 10, 2026, 07:38 PM UTC

    We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.

  11. identified Feb 10, 2026, 07:51 PM UTC

    Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.

  12. monitoring Feb 10, 2026, 08:18 PM UTC

    All systems are currently operational and the team is continuing to monitor while we investigate.

  13. resolved Feb 10, 2026, 11:18 PM UTC

    This incident has been resolved.

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