DNSimple incident

Intermittent network failures in San Jose region

Major Resolved View vendor source →

DNSimple experienced a major incident on September 16, 2025 affecting Name Servers, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 06:49 AM UTC
Resolved
Sep 16, 2025, 08:04 AM UTC
Duration
1h 15m
Detected by Pingoru
Sep 16, 2025, 06:49 AM UTC

Affected components

Name Servers

Update timeline

  1. investigating Sep 16, 2025, 06:49 AM UTC

    We are investigating intermittent network failures in San Jose region.

  2. identified Sep 16, 2025, 07:13 AM UTC

    We have identified the cause of the network failures, and our upstream partners are working to apply a fix. Regional records for the San Jose region won't resolve in the meantime

  3. monitoring Sep 16, 2025, 07:28 AM UTC

    The underlying issue has been fixed, and traffic in the region is recovering to normal levels.

  4. resolved Sep 16, 2025, 08:04 AM UTC

    This incident has been resolved.