DNSFilter incident

DNSFilter Dashboard Performance Issue - Identified

Minor Resolved View vendor source →

DNSFilter experienced a minor incident on October 20, 2025 affecting Front End UI and API, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:57 AM UTC
Resolved
Oct 20, 2025, 12:22 PM UTC
Duration
2h 25m
Detected by Pingoru
Oct 20, 2025, 09:57 AM UTC

Affected components

Front End UIAPI

Update timeline

  1. identified Oct 20, 2025, 09:57 AM UTC

    Our engineering team has identified an issue with our cloud partner that may cause the dashboard and API to have performance issues. Our Anycast network is unaffected as of this time. We will provide an updated status as soon as possible once the partner has resolved this issue.

  2. resolved Oct 20, 2025, 12:22 PM UTC

    The cloud partner has resolved the issue on their end. Our engineers have confirmed that both Anycast and DNSFilter APIs remained fully operational throughout the event. No customer-facing impact or service degradation was observed.