dLocal incident
[BBVA BANCOMER S.A.] Apparent incident with payment processing in Mexico
dLocal experienced a minor incident on August 21, 2026 affecting Mexico - Payment Processors, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Mexico - Payment Processors
Update timeline
- investigating Aug 21, 2026, 08:56 AM UTC
We have identified some processing issues with BBVA BANCOMER S.A. in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Aug 21, 2026, 09:33 AM UTC
This incident has been resolved.