dLocal incident

[Azul] Apparent incident with payment processing in Dominican Republic

Minor Resolved View vendor source →

dLocal experienced a minor incident on October 5, 2026 affecting Dominican Republic - Payment Processors, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 07:13 PM UTC
Resolved
Oct 05, 2026, 07:25 PM UTC
Duration
11m
Detected by Pingoru
Oct 05, 2026, 07:13 PM UTC

Affected components

Dominican Republic - Payment Processors

Update timeline

  1. investigating Oct 05, 2026, 07:13 PM UTC

    We have identified some processing issues with Azul in Dominican Republic. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 05, 2026, 07:25 PM UTC

    This incident has been resolved.