dLocal incident

[Cellulant] Apparent incident with payment processing in Ivory Coast

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 19, 2026 affecting Ivory Coast - Payment Processors, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 07:00 AM UTC
Resolved
Aug 19, 2026, 11:20 AM UTC
Duration
4h 19m
Detected by Pingoru
Aug 19, 2026, 07:00 AM UTC

Affected components

Ivory Coast - Payment Processors

Update timeline

  1. investigating Aug 19, 2026, 07:00 AM UTC

    We have identified some processing issues with Cellulant in Ivory Coast. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Aug 19, 2026, 10:44 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 19, 2026, 11:20 AM UTC

    This incident has been resolved.