dLocal incident

[BBVA Bancomer] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on October 4, 2026 affecting Mexico - Payment Processors, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2026, 05:09 AM UTC
Resolved
Oct 04, 2026, 05:35 AM UTC
Duration
25m
Detected by Pingoru
Oct 04, 2026, 05:09 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Oct 04, 2026, 05:09 AM UTC

    We have identified some processing issues with BBVA Bancomer in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 04, 2026, 05:35 AM UTC

    This incident has been resolved.