dLocal incident

[BBVA BANCOMER S.A.] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 30, 2026 affecting Mexico - Payment Processors, lasting 6h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 06:20 PM UTC
Resolved
May 01, 2026, 01:03 AM UTC
Duration
6h 43m
Detected by Pingoru
Apr 30, 2026, 06:20 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Apr 30, 2026, 06:20 PM UTC

    We have identified some processing issues with BBVA BANCOMER S.A. in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 30, 2026, 09:38 PM UTC

    BBVA is experiencing intermittent service. No ETA for recovery yet

  3. resolved May 01, 2026, 01:03 AM UTC

    This incident has been resolved.