dLocal incident

[CITIBANAMEX] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 11, 2026 affecting Mexico - Payment Processors, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 12:35 AM UTC
Resolved
Aug 11, 2026, 12:56 AM UTC
Duration
20m
Detected by Pingoru
Aug 11, 2026, 12:35 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Aug 11, 2026, 12:35 AM UTC

    We have identified some processing issues with CITIBANAMEX in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 11, 2026, 12:56 AM UTC

    This incident has been resolved.