dLocal incident

[Picpay Wallet and Picpay Issuers] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 5, 2026 affecting Brazil - Payment Processors, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 04:17 AM UTC
Resolved
Aug 05, 2026, 06:15 AM UTC
Duration
1h 57m
Detected by Pingoru
Aug 05, 2026, 04:17 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Aug 05, 2026, 04:17 AM UTC

    We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 05, 2026, 06:15 AM UTC

    This incident has been resolved.