dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 26, 2026 affecting Colombia - Payment Processors, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 04:01 AM UTC
Resolved
Jul 26, 2026, 04:46 AM UTC
Duration
44m
Detected by Pingoru
Jul 26, 2026, 04:01 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 26, 2026, 04:01 AM UTC

    We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 26, 2026, 04:46 AM UTC

    This incident has been resolved.