dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 22, 2026 affecting Colombia - Payment Processors, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 07:12 AM UTC
Resolved
Jul 22, 2026, 09:26 AM UTC
Duration
2h 13m
Detected by Pingoru
Jul 22, 2026, 07:12 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 22, 2026, 07:12 AM UTC

    We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 22, 2026, 09:26 AM UTC

    This incident has been resolved.