dLocal incident

[Redeban-Occidente] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 21, 2026 affecting Colombia - Payment Processors, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 11:45 PM UTC
Resolved
Jul 22, 2026, 12:12 AM UTC
Duration
27m
Detected by Pingoru
Jul 21, 2026, 11:45 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 21, 2026, 11:45 PM UTC

    We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 22, 2026, 12:12 AM UTC

    This incident has been resolved.