dLocal incident

[Airtel] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 18, 2026 affecting Kenya - Payment Processors, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 12:08 AM UTC
Resolved
Jul 18, 2026, 12:29 AM UTC
Duration
21m
Detected by Pingoru
Jul 18, 2026, 12:08 AM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Jul 18, 2026, 12:08 AM UTC

    We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 18, 2026, 12:29 AM UTC

    This incident has been resolved.