dLocal incident

[Airtel] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 15, 2026 affecting Kenya - Payment Processors, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 10:19 PM UTC
Resolved
Jul 15, 2026, 10:31 PM UTC
Duration
12m
Detected by Pingoru
Jul 15, 2026, 10:19 PM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Jul 15, 2026, 10:19 PM UTC

    We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 15, 2026, 10:31 PM UTC

    This incident has been resolved.