dLocal incident

[Datalogic] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 14, 2026 affecting Mexico - Payment Processors, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 03:07 PM UTC
Resolved
Jul 14, 2026, 09:14 PM UTC
Duration
6h 7m
Detected by Pingoru
Jul 14, 2026, 03:07 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jul 14, 2026, 03:07 PM UTC

    We have identified some processing issues with Datalogic in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jul 14, 2026, 07:10 PM UTC

    We are still investigating the issue and will provide an update as soon as possible.

  3. resolved Jul 14, 2026, 09:14 PM UTC

    This incident has been resolved.