dLocal incident

[Airtel] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 13, 2026 affecting Kenya - Payment Processors, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 10:35 PM UTC
Resolved
Jul 13, 2026, 11:27 PM UTC
Duration
52m
Detected by Pingoru
Jul 13, 2026, 10:35 PM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Jul 13, 2026, 10:35 PM UTC

    We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 13, 2026, 11:27 PM UTC

    This incident has been resolved.