dLocal incident

[OXXO] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 13, 2026 affecting Mexico - Payment Processors, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 08:56 AM UTC
Resolved
Jul 13, 2026, 11:49 AM UTC
Duration
2h 53m
Detected by Pingoru
Jul 13, 2026, 08:56 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jul 13, 2026, 08:56 AM UTC

    We have identified some processing issues with OXXO in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 13, 2026, 11:49 AM UTC

    This incident has been resolved.