dLocal incident

[Banco Itau Hybrid] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 12, 2026 affecting Brazil - Payment Processors, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 02:07 PM UTC
Resolved
Jul 12, 2026, 02:24 PM UTC
Duration
17m
Detected by Pingoru
Jul 12, 2026, 02:07 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Jul 12, 2026, 02:07 PM UTC

    We have identified some processing issues with Banco Itau Hybrid in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 12, 2026, 02:24 PM UTC

    This incident has been resolved.