dLocal incident

[Picpay] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →
Started
Apr 27, 2026, 11:12 PM UTC
Resolved
Apr 28, 2026, 01:16 AM UTC
Duration
2h 3m
Detected by Pingoru
Apr 27, 2026, 11:12 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Apr 27, 2026, 11:12 PM UTC

    We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 28, 2026, 12:44 AM UTC

    The processor is still working on the issue, we will keep you posted

  3. resolved Apr 28, 2026, 01:16 AM UTC

    This incident has been resolved.

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