dLocal incident

[Pivot] Apparent incident with payment processing in Indonesia

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 14, 2026 affecting Indonesia - Payment Processors, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 10:48 PM UTC
Resolved
Sep 14, 2026, 11:50 PM UTC
Duration
1h 2m
Detected by Pingoru
Sep 14, 2026, 10:48 PM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating Sep 14, 2026, 10:48 PM UTC

    We have identified some processing issues with Pivot in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 14, 2026, 11:50 PM UTC

    This incident has been resolved.