dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 7, 2026 affecting Colombia - Payment Processors, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 01:20 AM UTC
Resolved
Jul 07, 2026, 03:07 AM UTC
Duration
1h 47m
Detected by Pingoru
Jul 07, 2026, 01:20 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 07, 2026, 01:20 AM UTC

    We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 07, 2026, 03:07 AM UTC

    This incident has been resolved.