dLocal incident

[Mpesa] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 6, 2026 affecting Kenya - Payment Processors, lasting 8h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 07:08 AM UTC
Resolved
Jul 06, 2026, 03:21 PM UTC
Duration
8h 12m
Detected by Pingoru
Jul 06, 2026, 07:08 AM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Jul 06, 2026, 07:08 AM UTC

    We have identified some processing issues with Mpesa in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jul 06, 2026, 11:55 AM UTC

    We continue to have the issue , processor has been contacted and working on resolution ..

  3. resolved Jul 06, 2026, 03:21 PM UTC

    This incident has been resolved.