dLocal incident
[Kushki-Bco Pacifico] Apparent incident with payment processing in Ecuador
dLocal experienced a minor incident on July 3, 2026 affecting Ecuador - Payment Processors, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Ecuador - Payment Processors
Update timeline
- investigating Jul 03, 2026, 02:35 PM UTC
We have identified some processing issues with Kushki-Bco Pacifico in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Jul 03, 2026, 03:26 PM UTC
This incident has been resolved.