dLocal incident

[Hey Banregio] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 23, 2026 affecting Mexico - Payment Processors, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 02:54 PM UTC
Resolved
Jun 23, 2026, 02:56 PM UTC
Duration
1m
Detected by Pingoru
Jun 23, 2026, 02:54 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jun 23, 2026, 02:54 PM UTC

    We have identified some processing issues with Hey Banregio in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 23, 2026, 02:56 PM UTC

    This incident has been resolved.