dLocal incident

[Nequi, Bancolombia S.A] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 15, 2026 affecting Colombia - Payment Processors, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 01:53 PM UTC
Resolved
Jun 15, 2026, 03:21 PM UTC
Duration
1h 27m
Detected by Pingoru
Jun 15, 2026, 01:53 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jun 15, 2026, 01:53 PM UTC

    We have identified some processing issues with Redeban-Occidente, Redeban-Scotiabank, Redeban-Serfinanza in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 15, 2026, 03:21 PM UTC

    This incident has been resolved.