dLocal incident

[Redeban-Scotiabank, Redeban-Serfinanza] Apparent incident with payment processing in Colombia

dLocal experienced a minor incident on June 13, 2026 affecting Colombia - Payment Processors, lasting 12m. The incident has been resolved; the full update timeline is below.

Started: Jun 13, 2026, 06:43 AM UTC
Resolved: Jun 13, 2026, 06:55 AM UTC
Duration: 12m
Detected by Pingoru: Jun 13, 2026, 06:43 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

investigating Jun 13, 2026, 06:43 AM UTC

We have identified some processing issues with Redeban-Scotiabank, Redeban-Serfinanza in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Jun 13, 2026, 06:55 AM UTC

This incident has been resolved.