dLocal incident

[ACH] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 25, 2026 affecting Colombia - Payment Processors, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 01:25 AM UTC
Resolved
Apr 25, 2026, 03:55 AM UTC
Duration
2h 29m
Detected by Pingoru
Apr 25, 2026, 01:25 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Apr 25, 2026, 01:25 AM UTC

    We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 25, 2026, 03:55 AM UTC

    This incident has been resolved.