dLocal incident

[BANCO PICHINCHA C.A.] Apparent incident with payment processing in Ecuador

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 6, 2026 affecting Ecuador - Payment Processors, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2026, 09:33 AM UTC
Resolved
Sep 06, 2026, 12:41 PM UTC
Duration
3h 7m
Detected by Pingoru
Sep 06, 2026, 09:33 AM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Sep 06, 2026, 09:33 AM UTC

    We have identified some processing issues with BANCO PICHINCHA C.A. in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 06, 2026, 12:41 PM UTC

    This incident has been resolved.